Skip to main content

Contact us

Please choose the option that best corresponds to your need in the list below. 

This will help us send your request to the right place and respond to you more quickly.
I want to:

To join the Montfort team

Thank you for your interest in joining the Montfort team! Please note that in order to better serve you, applications will not be accepted by email.  

You can:  

  1. Consult job postings
  2. Reach the Human Resources team rh@montfort.on.ca
  3. Submit an internship application to the Institut du savoir Montfort
  4. Enjoy privileges as a physician at Montfort
  5. Become a volunteer
  6. Become a patient partner

 

Information access and privacy

If you have a request for access to general records, a request for access to personal information, a request for correction to personal information or a request for access to personal health information (clinical records; release of personal health information; confirmation of birth, hospital stay or death), you can submit your request online or contact the Access to Information and Privacy Protection Office.  

This applies if the request is for you, a loved one or a patient (for a lawyer’s office, doctor’s office or other).  

For details about this process, the related fees and contact information are available on the page of the Access to Information and Privacy Protection Office

 

To modify, confirm, book or cancel an appointment  

To send a medical referral to a clinic or department or if you have to reschedule or cancel an appointment, please contact the clinic or department directly.

You will find a complete list of the clinics and department here, or under the Receiving Care tab in the main menu. Then, click on the clinic or department you wish to contact. The contact information is provided on the page of each clinic or department.

 

To make an online payment and find out about fees

You can pay a bill from Hôpital Montfort online.

If you have a question about a bill, you can contact the Finance Department at 613-746-4621, extension 2127.

If you would like to find out about the fees for patients who are not covered by the Ontario Health Insurance Plan (OHIP), go to Visiting and Hospitalization Expenses.

 

To use the Patient Portal

As part of the move towards electronic health records, the Patient Portal will allow you to see your records 24/7, no matter where you are.

For now, you can only register for the Patient Portal when you come to Montfort for an appointment, a visit to the Emergency Department or a hospital stay. Our registration staff will ask you if you wish to access the Patient Portal. Consult this page to find out how to log in. 

With your account, you can access, among other things: 

  • your lab reports and results
  • your medical imaging reports
  • your consultation reports
  • your upcoming appointments 

If you did not create an account while you were at Montfort and would like to do so, contact XXX-XXXXX.

 

To contact a physician

If you wish to reach a physician at Hôpital Montfort, you can find the contact information for their office in the Physicians’ directory.

 

Parking and security

For any questions regarding parking procedures, you can consult the "Parking" page.

For any issues related to parking or security, you can write to Security Services at cartesacces@montfort.on.ca

For any situation that compromises security and requires immediate attention, call 613-746-4621, ext. 2634.

 

Montfort Fondation 

To make a donation, to be added to or removed from the distribution list or to reach the Montfort Foundation, consult the Foundation’s website.

 

General Information

Hôpital Montfort’s website contains a wealth of information to help you. We encourage you to use the search bar at the top of the page to quickly find the answer to your question.

If you have a question or request that could not be answered on our website, we are here to help you. Please complete the contact form below and we will respond to your request as soon as possible.  

Do not share confidential or sensitive information in your message.  

Comments, compliments and complaints form

IMPORTANT!

If your comment concerns a person currently hospitalized and you are at Montfort, please:

  1. speak to the staff concerned, or, if this option is unsatisfactory, 
  2. speak to the person in charge of the unit concerned, or, if you are still dissatisfied,
  3. fill in the form below.

You can also submit your comments by telephone, at 613-746-4621, ext. 2263.

Does this comment concern you personally or is it based on the experience of someone close to you?
Have you already spoken with the unit’s manager?
Share you experience:

What will happen next?

  • Within two business days, you will receive an acknowledgement of receipt for your message
  • We will analyze the situation and make the necessary follow-ups with the departments concerned
  • Within 14 working days following the acknowledgement of receipt, we will share with you the results of our analysis and the recommendations put in place, if any. We will ask for your feedback and if you have any other suggestions
  • We will then communicate these recommendations to the appropriate teams to ensure the improvement of care and services at Hôpital Montfort

 

What will happen next?

  • We will share your message with the people involved
  • If you agree, we may publish your message anonymously in the Journal Montfort

Note: Depending on the complexity of the situation, we may need more time to gather all the necessary elements to properly analyze the situation. If this is the case, we will contact you to keep you informed of the next steps.