Personal Health Information Protection
Hôpital Montfort collects personal information about your health, whether that information is provided by you or a person acting in your interests. For example, we collect your name, date of birth, address, medical history, the history of your visits to Hôpital Montfort and the care you received during your visits. We occasionally collect your personal health information from other sources, provided that we have obtained your consent or if the Act permits us.
Forms
To submit a request for access or correction, please use the form that best suits your needs.
- Request to Access Personal Health Information (formerly clinical records): access to clinical records, release of information, proof of birth, stay and death - fees apply.
- Request to Correct Personal Health Information
Requests for access to personal health information and corrections: please send us your original request by mail or visit us in person. Please note that two pieces of ID will be required.
Processing time
Requests are processed according to reception date. Requests for continuity of care are prioritized.
If you are making a written request in order to obtain access to your personal health information (clinical record) or to ask for a correction, we have in principle 30 days to answer. We always do our best to answer your needs before the 30-day period and to ensure a quality customer service.
Contact
Visit us during business hours (8 a.m.– 4 p.m.). We are located in the D Wing, basement level, 00D135.
Phone: 613-748-4903
To reach the Access to Information and Privacy Protection Office:
Tel. :(613) 748-4903
Fax: (613) 748-4949
E-mail: infoprivee@montfort.on.ca
NOTE: PDF documents are available in a different format upon request at communications@montfort.on.ca