Comments, compliments and complaints
At Montfort, we strive to provide you with the best possible care and service, and we know there is always room for improvement.
Your feedback is essential to help us improve, and to celebrate the successes of our teams.
Whether you want to make a complaint or a compliment:
- If you are currently at Montfort, please feel free to speak directly to the appropriate staff or area manager;
- Fill out the form below;
- Or leave your comments by phone at 613-746-4621 ext. 2263.
In addition, following your visit to the emergency room or after your hospitalization, you will receive an email to find out your level of satisfaction with the care and services you received at Montfort (if you gave us your email address when you were admitted). The survey is administered by a third party and your comments will be completely anonymous. We invite you to complete the survey as soon as you receive it, in complete confidence.