On July 22, we have received confirmation that a hospitalized patient at Hôpital Montfort had been diagnosed with scabies. Scabies is an easily treatable skin infection. Scabies is transmitted by direct contact and there is absolutely no danger of aerial transmission. The hospital has taken rigorous control measures in line with the Ontario Hospital Association (OHA) recommended protocol. These preventive actions have been taken to protect patients, staff and visitors. We are working in collaboration with Ottawa Public Health.
The safety and well-being of our patients and their families as well as our staff members are not compromised and remain our priority.
There are no access change nor restriction to the hospital’s services.
For more information about scabies, consult the Ottawa Public Health fact sheet. You may also reach the Ottawa Public Health information line open from 8:30 a.m. to 4 p.m., Monday to Friday, at 613-580-6744 (ATS: 613-580-9656).
Quebec residents may call the Info-Santé health line at 8-1-1.
Questions and answers
For patients and their family
Did the patient become infected at Hôpital Montfort? If not, where?
- No. We now know that the person was already infected with scabies before being admitted.
A member of my family is currently staying (or has recently stayed) at Hôpital Montfort. Could they be infected?
- Hôpital Montfort is doing everything possible to contain the spread of the infection by following all appropriate precautions based on best practices and protocols of the Ontario Hospital Association. While we cannot guarantee that there will not other cases, we are confident that the precautions taken will minimize the risk of transmission.
Have the visits at Montfort been cancelled?
- Visits are not affected and there are no service disruptions.
For staff members
I work at Montfort. Am I at risk of contracting scabies?
- Staff members who came in contact with the infected patient have received a preventive treatment. It is an effective way to prevent scabies from spreading. You can communicate with the Occupational Health and Safety manager or Infection Control manager if you have any questions.
How do I know if one of my patients has scabies?
- If, because of skin symptoms, you have any concerns that one of your patients may have scabies, please advise the attending physician and immediately place the patient on contact precautions.
What is Hôpital Montfort doing to prevent scabies from spreading?
- Hôpital Montfort follows every appropriated precaution based on the best practices and protocols of the Ontario Hospital Association.
- Other patients on the same unit as well as staff members who came in contact with the infected patient all received a preventive treatment.
- Thorough environmental cleaning was applied in the unit and in public areas.
- We are in contact with the patients who recently stayed in the same unit as the infected patient to inform them of scabies symptoms.
How is Montfort helping possibly infected staff members?
- Information sessions were held. Staff members have access to our Occupational Health and Safety expert, as well as our Infection Control experts. The appropriate treatments were offered, free of charge. A one-stop shop was set up.
Can it spread to other units?
- Hôpital Montfort is making the upmost effort to contain the propagation of the infection by strictly following all appropriate precautions based on the best practices and protocols of the Ontario Hospital Association. While we cannot guarantee that there will not be other cases, we are confident that the precautions taken will minimise the risk of transmission.
Examples of rash caused by scabies: