Quality and safety

Montfort teams are involved in several initiatives and projects aimed at enhancing the experience of patients and visitors, while improving quality of care and patient safety.


Each year, a Quality Improvement Plan (QIP) is developed. The QIP is a set of commitments and actions that help Montfort to achieve its quality goals. Developed by the board of quality assurance, a committee reporting directly to the Board of Trustees, the QIP contains indicators developed according to regulatory requirements and standards of Accreditation Canada.

Patient safety

Patient safety is an important element of a quality approach. In recent years, our teams have implemented many initiatives and projects aimed at enhancing the experience of our patients, visitors and employees by improving quality and safety.

The new government orientations in terms of patient safety mesh perfectly with our organizational philosophy. Montfort, as are all other hospitals in the province of Ontario, is compliant with the new requirements from the Ministry of Health and Long-Term Care. As of last September, we publish the data required related to C-Difficile.

Moreover, patient safety indicators are published regularly. 

External recognitions of the Montfort’s engagement to quality and safety

In 2014 and in 2018, Hôpital Montfort has received an accreditation with examplary standing from Accreditation Canada, the highest distinction awarded by this organization. The evaluation of quality of services provided by a health organization is a nationally and internationally recognized process. 

Hôpital Montfort is also the only francophone hospital in Ontario to be designated Best Practices Spotlights Organization by the Association of Registered Nurses of Ontario (RNAO). Best practices implemented relate to the promotion of breastfeeding, smoking cessation and prevention of constipation in the elderly.