Mrs. Marie-Josée Martel
Mrs. Marie-Josée Martel has a Master’s degree in Public Administration from the École nationale d’administration publique. She has contributed to the Government of Canada throughout her career in various central agencies such as the Privy Council Office, Treasury Board Canada, the Office of Aboriginal Constitutional Affairs and numerous federal departments such as the Department of Health, Department of Justice, Revenue Canada Agency, Public Works Canada, Service Canada and finally Library and Archives Canada, as Assistant Deputy Minister for Services. Mrs. Martel has developed extensive expertise in the delivery of quality services to Canadians.
After retiring from the Government of Canada, she joined, as an Associate, the Institute for Citizen-Centred Service. Mrs. Martel mainly facilitates training seminars on service improvement for front-line staff and managers from the public sector.
Since 2013, she serves on the Quality Assurance Board of Hôpital Montfort. She also serves as Vice-President on the Board of Trustees of the Montfort Foundation since 2017. As of 2020, Mrs. Martel is a member of the Saint-Paul University Board of Governors and of the Healthcare Insurance Reciprocal of Canada (HIROC) Board of Directors.
She is a member of the Board of Trustees of Hôpital Montfort since 2018; she has been Secretary of the Board from 2019 to 2021 and was appointed Vice-Chair in June 2021.