Contact us

WARNING!
In order to ensure everyone's safety during the COVID-19 pandemic, visits have been restricted at the hospital, except for one partner during delivery at the Family Birthing Unit or for compassionate reasons.

For additional information, visit the Can I visit a patient at the hospital section on the Montfort and the novel coronavirus page.

Logo MontfortHôpital Montfort
713, Montreal Road
Ottawa (Ontario)
K1K 0T2

Telephone : 613-746-4621
Toll-Free, from outside the Ottawa region: 1-866-670-4621

Parking
OC Transpo routes 20 and 12 pass near the hospital. 
 

 


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For any inquiries relative to the programs and services offered at Hôpital Montfort
613-746-4621 ext. 2400
Toll-Free Number : 1-866-670-4621


For any feedback
613-746-4621 ext. 2263


To contact the Human Ressources
613-746-4621 ext. 2251


To contact the Communication Department reguarding a media request, visite the Media page.


To reach the Security Service
613-746-4621 ext. 2634


To communicate with Executive Offices and Administration
613-746-4621 ext. 2000


To contact our knowledge institute, the Institut du Savoir Montfort :
613-746-4621 ext. 6060


Other useful telephone numbers


Comments, compliments and complaints

At Montfort, we strive to provide you with the best possible care and service, and we know there is always room for improvement.

Your feedback is essential to help us improve, and to celebrate the successes of our teams.

Whether you want to make a complaint or a compliment:

  • If you are currently at Montfort, please feel free to speak directly to the appropriate staff or area manager;
  • Fill out the form below;
  • Or leave your comments by phone at 613-746-4621 ext. 2263.

 

Tell us more:

What will happen next?

In the case of a compliment:

  • We will share your message with the people involved
  • If you agree, we may publish your message anonymously in the Journal Montfort

In the case of a complaint or a suggestion:

  • Within two business days, you will receive an acknowledgement of receipt for your message
  • We will analyze the situation and make the necessary follow-ups with the departments concerned
  • Within 14 working days following the acknowledgement of receipt, we will share with you the results of our analysis and the recommendations put in place, if any. We will ask for your feedback and if you have any other suggestions
  • We will then communicate these recommendations to the appropriate teams to ensure the improvement of care and services at Hôpital Montfort

Note: Depending on the complexity of the situation, we may need more time to gather all the necessary elements to properly analyze the situation. If this is the case, we will contact you to keep you informed of the next steps.

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