Contact us

WARNING!
In order to ensure everyone's safety during the COVID-19 pandemic, visits have been restricted at the hospital, except for one partner during delivery at the Family Birthing Unit or for compassionate reasons.

For additional information, visit the Can I visit a patient at the hospital section on the Montfort and the novel coronavirus page.

Hôpital Montfort
713, Montreal Road
Ottawa (Ontario)
K1K 0T2

Telephone : 613-746-4621
Toll-Free, from outside the Ottawa region: 1-866-670-4621

Parking
OC Transpo routes 20 and 12 pass near the hospital.

Enlarge map

For any inquiries relative to the programs and services offered at Hôpital Montfort
613-746-4621 ext. 2400
Toll-Free Number : 1-866-670-4621

For any feedback
613-746-4621 ext. 2263

To contact the Human Ressources
613-746-4621 ext. 2251

To contact the Communication Department reguarding a media request, visite the Media page.

To reach the Security Service
613-746-4621 ext. 2634

To communicate with Executive Offices and Administration
613-746-4621 ext. 2000

To contact our knowledge institute, the Institut du Savoir Montfort :
613-746-4621 ext. 6060

Other useful telephone numbers

Family Birthing Centre: 613-746-4621 ext. 3704
Day Surgery: 613-746-4621 ext. 3855 or ext. 3804
Hôpital Montfort Foundation: 613-748-4920
Diagnostic Imaging (rendezvousimagerie@montfort.on.ca)
- 613-748-4907 (Appointments)
- 613-748-4951 (Fax)
Emergency: 613-748-4908
Clinical information: 613-748-4903
Specimen Collection Center: 613-746-4621 ext. 4412
Orthopedic clinic: 613-746-4621 ext.2747
Cardiovascular and Pulmonary Rehabilitation: 613-748-4916
Nutrition services: 613-746-4621 ext. 2623
Mental Health-Centre communautaire de santé mentale de Prescott-Russell: 613-446-5139
- Toll free: 1-800-267-1453
Montfort Health (Orleans): 613-837-0188
Family medicine and internal medicine: 613-748-4929

Comments, compliments and complaints

At Montfort, we strive to provide you with the best possible care and service, and we know there is always room for improvement.

Your feedback is essential to help us improve, and to celebrate the successes of our teams.

Whether you want to make a complaint or a compliment:

If you are currently at Montfort, please feel free to speak directly to the appropriate staff or area manager;
Fill out the form below;
Or leave your comments by phone at 613-746-4621 ext. 2263.

You would like to make... *

A complaint

A compliment

A suggestion

Have you already spoken with the unit’s manager?

yes

Does this comment concern you personally or is it based on the experience of someone close to you? *

I am a patient from Montfort and this comment is about my own experience

My comment relates to the experience of a loved one, who is a Montfort patient

Last name and first name:

Phone number:

Email:

Date of birth:

Month

Day

Year

Last name and first name of the patient:

Patient's date of birth:

Month

Day

Year

My own last name and first name:

My phone number:

My email address:

My connexion (family member, friend, other) with the patient:

Tell us more:

Service | Unit:

Date of the event:

Month

Day

Year

This is what happened:

What follow-up or improvements do you expect after sharing this feedback with us?:

What will happen next?

In the case of a compliment:

We will share your message with the people involved
If you agree, we may publish your message anonymously in the Journal Montfort

In the case of a complaint or a suggestion:

Within two business days, you will receive an acknowledgement of receipt for your message
We will analyze the situation and make the necessary follow-ups with the departments concerned
Within 14 working days following the acknowledgement of receipt, we will share with you the results of our analysis and the recommendations put in place, if any. We will ask for your feedback and if you have any other suggestions
We will then communicate these recommendations to the appropriate teams to ensure the improvement of care and services at Hôpital Montfort

Note: Depending on the complexity of the situation, we may need more time to gather all the necessary elements to properly analyze the situation. If this is the case, we will contact you to keep you informed of the next steps.

CAPTCHA

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Math question *

5 + 4 =

Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.