Contact a patient

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We know that restrictions on visits to the hospital can be difficult. If a loved one is hospitalized at Montfort, but does not have a device (telephone or tablet) that allows you to stay in touch, here is what we offer:

  • A telephone is offered free of charge in all rooms. You can call your loved one by calling 613-746-4621, followed by the extension number of the room. If you don't know the number, dial 0.
  • We can also offer you the possibility to have a virtual visit with your loved one. We invite you to contact us at 613-746-4621 ext. 2271 for details on how to arrange this.
  • You can also send us a short message using the form below, and we will make sure to pass it on. Written messages will be printed and given to the patient.
  • To deliver personal belongings to a patient, you can bring the items in a bag identified with the patient's name. We will ask you to leave the bag on a table in the main entrance; a porter will come to pick the bag up and deliver it to the patient.
In order to ensure everyone's safety, here are some examples of personal belongings that are accepted:
  • Items that can be easily disinfected with a wipe
  • Clothes or cuddly toys, either new or recently washed  
  • Fragrance-free flowers 
  • Wrapped food - the nurse in charge will have to validate that this food is allowed according to the person's diet or medical prescription
Latex balloons are not accepted. 
 
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This initiative is made possible thanks to the Montfort Foundation.

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